Challenge
Cincinnati Fastener, an industrial supply company in the heart of Cincinnati, has been in business since 1971. The company grew increasingly frustrated with their payroll automation process when they were unable to find anyone to assist with their needs. “The frustrating thing with the previous payroll provider was having a separate contact for my payroll specialist, my payroll tax assistant, HR and for my CPA care assistant if I couldn’t get anyone else to respond,” says MaryAnn Waltz, CFO for Cincinnati Fastener. It seemed to them that their existing provider did not care about their needs and showed no interest in streamlining payroll automation for their business.
Solution
Cincinnati Fastener met with Quanta HCM and they were immediately blown away by the suite of services being offered. Quanta took a deep dive into the challenges being faced by Cincinnati Fastener and fully assumed the responsibilities of payroll management for this company with their Human Capital Management Suite and Quanta Concierge services.
Quanta uses world class technology that tailors concierge-level services to meet the needs of clients in a timely manner. The Quanta Concierge service was able to help Cincinnati Fastener streamline three key areas of business: human resources, time and attendance and payroll management. “One of the things that’s so great about Quanta is that they respond quickly. They are knowledgeable and they always have an answer and get right back to me for any issues,” says Waltz. Quanta’s suite of services was the perfect solution to help in streamlining payroll automation for the business while also providing timely support for the needs of employees.
Result
Quanta proved that it is possible for a payroll provider to care about the needs of the business and helped to improve the overall employee lifecycle for Cincinnati Fastener. The Quanta Concierge service saved Cincinnati Fastener countless hours that would have otherwise been spent searching for a representative to assist them in streamlining payroll automation needs. “A lot of people in the industry say that relationships are dead and that we’re all just a series of transactions. I love the relationships I’ve built at Quanta and I hope that they’ll be a part of my professional life for many years to come,” says MaryAnn Waltz, CFO of Cincinnati Fastener.
Quanta was also able to go a step further in showing just how much they care by introducing Cincinnati Fastener to their Quanta 50/50 program that donates to nonprofits of each client’s choice. The nonprofit selected by Cincinnati Fastener was Back2Back Ministries, a local organization with a far-reaching global mission that provides care and shelter for orphans in third-world countries. “It was a benefit to learn that Quanta gives a large portion of their proceeds to the charity of our choice. It was very exciting for us as a company to know that in some small way our business was generating support for a ministry that we all feel very passionately about,” says Waltz.
How Can We Help You?
At Quanta, our certified Payroll Specialists assist you in preparing statements, processing payroll, distributing pay, and ensuring compliance. Our deep knowledge of important payroll concepts allows you to breathe easier knowing your business payroll is in qualified hands. Our platform’s talent management capabilities help you optimize employee satisfaction, engagement, and effectiveness with simplified benefits administration, streamlined performance management, and more accurate compensation management.
We’re not just a payroll company, we’re a people company. We not only make staffing agency payroll easy, we make building a relationship with your company and the community easy. Quanta’s 50/50 Pledge allows your organization to identify a charity for donation and we establish a relationship on your behalf and take care of all the charitable details.
We can show you better than we can tell you. Get in touch with us today to change the way you do payroll.
