Connecting People and Community Through AI in HR Technology

The value of AI in HR technology is that it removes the need to manage processes like payroll and open enrollment manually and puts people at the center of the business strategy. As a result, insights are deeper, work is easier and interactions have greater impact when the data is operationalized.

In modern HCM solutions, organizations must first communicate that AI technology isn’t strictly about efficiency but also about finding the most human way of making business decisions. The desired result of automation is freeing up time to allow HR professionals to be more strategic and let them focus more on soft skills. However, you have to be transparent with front-line employees and provide reassurance to ease their concerns about computers taking their jobs or HR becoming so automated that systems remove their personal stories from the process.

Transforming the Workplace With Artificial Intelligence

Technology is digitally transforming the workplace by making it easier for people-focused organizations to create a culture of community and belonging. Belonging is a basic human need and is rooted in people’s ability to be their authentic selves in every aspect of their lives, which includes the workplace. When a person feels that they are part of a community and can make a positive impact, they are more likely to be productive.

A recent study by the Workforce Institute found that companies are 88 percent more likely to perform well financially when their employees feel heard, engaged and have a sense of belonging. One of the fundamental ways to build a culture where employees feel that they belong is to establish trust at all levels within the organization. This requires leaders to communicate, be transparent and follow through.

AI in HR technology isn’t meant to be a modern day reenactment of the futuristic Terminator movie series. Judgment Day is not upon us and machines aren’t rising up with a mission to kill (our careers). But, artificial intelligence (AI) and machine learning (ML) automation MUST happen for any organization to be successful in the future. 

Global digital transformation can help create a more humanistic workplace by making communication more personal and impactful, retrieving missed nuance from everyday interactions and creating connections that bring us all together, regardless of location or time. The goal of AI in HR technology is to make smart recommendations so that people can make wise decisions and build a culture of belonging for every person in the workplace.

4 Ways to Turn Your Business Into a People-focused Organization

To fully understand how to connect people and community using AI in HR technology, there are several key areas that your organization should be focused on:

Company Culture

One of the fundamental ways to build a culture where employees feel that they belong (and bots aren’t giving them the boot) is to establish trust at all levels within the organization. This requires leaders who communicate openly and follow through. This last piece – following through – is perhaps the most important part of establishing trust, according to an SHRM report. If leaders talk the talk but don’t walk the walk, then trust goes out the window.

Personal and Professional Training Opportunities

Saying that the work environment itself has changed a great deal over the past two years is an understatement. The thought process around what work means to employees has also changed. We’ve gone from work being a means to survive to work being something that should be meaningful, purpose-driven and that makes a positive impact. What does this mean for business leaders?

It’s critical to energize your employees by providing them with a clear understanding of how their work impacts the business and how they’re making a difference. Offering training for your employees to personally and professionally develop will provide opportunities that allow them to utilize newly acquired skills in different areas of the organization. Gig work can be a great opportunity for employees to expand their experience, while indirectly proving to your people that they (and their human skills) will always have a place within your organization.

Workplace Flexibility

Thanks to technology, it’s no secret that employees can still be productive without having to be in the office. If your employees have been productive outside of the office, then why not give them the flexibility to share their days between home and the office if possible? A combined research study of 200,000 HR managers and employees revealed that 79 percent of people who quit their jobs cite lack of appreciation as a major reason for leaving.

Designating two or three days for in-person work and coordinating meetings on those days to get face time with employees, while giving them the option to work from home on the remaining days, provides a sense of appreciation and value. Human capital management (HCM) technology helps you maintain a work-life balance for your people and helps you automate tedious tasks so that you can focus on employee satisfaction and culture.

HCM Tools to Lessen Administrative Burdens

Too many organizations are relying on older processes and internal systems and assuming that the technology alone will fix things like data security, unconscious bias, personal privacy and more. But with a modern, automated HCM system that uses AI and ML, the technology has the potential to solve (or mitigate) so many of those problems. Employee satisfaction, retention and management of corporate culture round out the top three challenges amongst HR professionals. So how do you choose the right HCM tools to improve your business and combat these challenges?

At Quanta, we’ve had many HR professionals ask us, “what is AI in HR technology?” And our answer is always the same: Custom-tailored payroll HR solutions that help you find and keep the best people. Great talent doesn’t grow on trees. It’s hard enough to hire, retain and engage people without having to solve software problems on your own.

Learn More About AI in HR Technology

Combining artificial intelligence with human experience and soft skills is essential for leaders to navigate the complexities of life and work. Contact us today to begin strategizing how you can connect people and community through AI in HR technology.